About Farid Fadaie

Farid Fadaie is the cofounder and CEO of Viva AI, and a San Francisco-based founder, product leader, and engineer working at the intersection of AI, healthcare operations, and dental technology. At Viva AI, he works on automation tools that help dental practices handle patient communication, scheduling, payments, and operational workflows without adding more administrative burden to front-office teams.

Farid’s work sits between product strategy and real operating problems. Before Viva AI, he built and led product and engineering teams across consumer software, privacy technology, and healthcare businesses. At BitTorrent, he worked on products used at internet scale and led product work around Bleep, a peer-to-peer encrypted messaging product covered by VentureBeat and other technology publications. He later moved deeper into healthcare and dental operations through companies including 2Dental and Soothing Dental, giving him firsthand exposure to the operational bottlenecks dental practices face every day.

Why Dental AI

Farid’s focus on dental AI comes from operating experience, not theory. After seeing how many practices lose time and revenue to missed calls, fragmented communication, scheduling gaps, insurance questions, and staff burnout, he started building tools that treat the front office as a core part of patient care. His view is that AI should remove repetitive work, make care easier to access, and give teams better information while keeping clinicians and staff in control.

That point of view has shaped Viva AI’s platform: a system that combines conversational AI, VoIP, patient messaging, payments, analytics, and workflow automation for dental practices. The goal is practical AI that fits the way offices already work, rather than technology that creates another system for staff to manage.

Product Background

Farid has spent his career building products across engineering, product management, and company leadership. His background includes product leadership at BitTorrent, founder and operator roles in dental and healthcare technology, and executive work across startups that connect software with real-world operations. Public profiles and press have described his experience across product leadership, dental software, AI, and entrepreneurship.

Writing and Speaking

On this site, Farid writes about AI, dentistry, product development, privacy, engineering, and the practical work of turning technical ideas into useful products. He has also appeared in industry conversations about dental AI, including Dental Tech Talks, where he discussed predictive workflows and dental administration, and Forbes, where he commented on how AI can reduce bottlenecks in access to dental care.

Selected Links

Writing on AI in healthcare

I write from the operator’s seat — building and shipping AI inside real dental and healthcare practices, not theorizing about it. A few pieces: