Farid Fadaie is the cofounder and CEO of Viva AI, building AI tools for dental and healthcare operations.
You cannot unit-test a conversation. The testing playbook for production voice agents: a four-layer test pyramid, simulated callers over real audio, LLM-as-a-judge scoring calibrated to design intent, the transcript-integrity trap, and the 2-of-3 flake rule.
I built the same production voice agent three times. The orchestrator collapsed under coupling, server-gated turns created dead air, and the third architecture — where the realtime model owns the conversation — is the one that survived. Pros, cons, and diagrams of all three.
Fixing an AI bug isn't like fixing a regular bug — every prompt change ripples through the whole system. Why AI software development needs a new kind of regression testing, and why traditional software engineering doesn't apply.
Dentistry has some of the most advanced clinical technology in healthcare — digital imaging, CAD/CAM, intraoral scanners, and AI-assisted diagnostics. Yet behind the scenes, most dental practices still run on…
Today, Forbes published “AI Meets Oral Health: The Race To Redefine Digital Dentistry,” exploring how AI in dentistry is reshaping patient access, affordability, and prevention. The article highlights innovators like…
In the bustling world of dental practices, a skilled and reliable dental receptionist can be the linchpin that holds everything together. As a dentist who owns an office, you may…
Hello everyone, Today, I'm eager to share some updates from Viva AI, where we continue to learn and grow in our journey to support dental practices with AI-enhanced solutions. 1.…
I am excited to announce the launch of Viva Health, a groundbreaking venture founded by myself and my close friends Elaheh and Avi. While our services are not yet available,…
Introduction In the realm of dental care, the integration of data analytics is rapidly becoming a cornerstone for revolutionary treatment strategies. My journey in the dental industry, from operating dental…
Today, let's envision a future where dental offices are transformed through the power of Large Language Models (LLMs). Imagine a practice where the administrative staff is replaced by sophisticated AI…